Due to recent events surrounding COVID-19, we are experiencing higher wait times for members opting to call in for assistance. If you have any general questions that don't require urgent assistance feel free to send us an email at hello@groomtote.com. Our Customer Care Specialists are always happy to help and typically respond within 24 hours! If you prefer, we're also available by phone Monday-Friday from 8:00 am -12:00 pm PST at 877-GRM-TOTE or 877-476-8683.
You can also change adjust your account information when you log into your account online.